KoolayDocumentation
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Platform overview

Koolay is an all-in-one platform for nonprofits. One login, one dashboard — and twelve workflows that normally live in separate tools: donations, donors, members, volunteers, events, scholarships, grants, operations, the public website, email, social, and direct mail.

What you get out of the box

  • Public website + CMS — drag-and-drop pages, multi-language, custom domain, SEO.
  • Donation system — Stripe Connect, recurring giving, donor CRM, lifetime value, automated tax receipts.
  • Grants Hub — 1.9M nonprofit DB + 184K funders, AI-matched opportunities, AI-drafted proposals, pipeline kanban.
  • Project Management Hub — projects, tasks, budgets, team & timeline. Where your awarded grants go to be delivered.
  • Membership — directory, volunteer hour tracking, board meetings.
  • Events — paid RSVP, ticketing, badges, QR check-in via the Android tablet panel.
  • Scholarships — application forms, multi-stage review, applicant analytics.
  • $120K/yr Google Ad Grant — application guide, compliance monitoring, campaign templates.
  • Email & marketing — newsletter campaigns, drip sequences, social media composer, direct-mail fundraising via Click2Mail.

Where things live

The admin panel at admin.koolay.com is your control center. The left sidebar groups every feature into nine categories:

Admin dashboard

  • Overview — your dashboard, the at-a-glance pulse of the organization.
  • Donation — donations, donors, fundraising, budgets.
  • Grants — discovery, applications, calendar, analytics.
  • Membership — members, volunteers, board.
  • Events — events, forms, surveys, badges, programs.
  • Project Management — project management hub, reports, team.
  • Google Ads — your $120K/yr Google Ad Grant.
  • Account — users, departments, domains, billing.
  • Content — page builder, blog, media library, social media.
  • Settings — appearance, payment gateway, languages, API keys.

The exact menu depends on your subscription plan; features outside your plan show a small "lock" badge.

Two surfaces, one platform

There are two browser apps:

  1. Admin (admin.koolay.com) — staff and volunteers manage everything here.
  2. Public site (your nonprofit's domain) — what donors, members, and applicants see. Generated automatically from your CMS content.

There's also a third surface: the Koolay Mobile Panel Android app, used at events for QR check-in, on-spot donations, and ticket validation.

Where to go next